1. Who handles your data
- Phone and WhatsApp: +237 6 78 83 43 30
For anything about your data, write to the number above. We answer within thirty days at most.
2. What we collect
Nothing that isn't needed to run the platform. In detail:
- Your account: phone number (or an email address as a fallback), display name, city, profile picture, and your WhatsApp number when you provide it.
- Your listings: title, description, price, photos, category, location, stock. These are public by design.
- Your shop: name, public address, banner, team.
- Your orders: what you ordered, the total, the city, the neighbourhood and the landmark for delivery, the payment method chosen. The seller receives this — without it they cannot deliver.
- Your verification documents: the ID card or trade register entry you upload to earn a badge. Those files go to private storage, never reachable from a public address, and are read only by moderation.
- Your payment proofs: the screenshots you upload to evidence a Mobile Money transfer.
- Your exchanges: messages sent from the platform, reports filed, reviews left.
- Audience figures for your listings: how many views, how many times your contact details were revealed.
- Where your visit came from: when you arrive through a campaign link, that origin is kept in your browser and then written onto the order, so we know which campaign produced which sale.
- Technical logs: IP address, device type, pages viewed, timestamps — the minimum needed to diagnose a failure and spot abuse.
3. Why
- To run the service: show your listings, pass on your orders, let you sign in.
- To keep the platform safe: verify a seller, handle a report, block fraud and duplicate accounts.
- To bill and activate paid services, and to keep the records the law requires.
- To keep you informed: notifications about your listings and your orders.
- To improve the service and measure our campaigns.
- To meet a legal obligation or a lawful request from an authority.
4. Who can see it
- Other users, for what is public: your listing, your shop, your display name, your reviews. Your number only appears when you or a buyer trigger it.
- The seller you order from: your name, your number and your delivery address, because they have to deliver.
- Our moderation team, to handle a report, a verification or a claim.
- Our hosts and technical providers, strictly within their remit.
- The authorities, on a lawful request.
We do not sell your data, and we do not rent our files to third parties for marketing.
5. Our providers
- Supabase — database, accounts and photo storage, hosted in the European Union.
- Vercel — website hosting and page delivery.
- The mobile operators that carry your sign-in code by SMS or WhatsApp.
- While an advertising campaign is running, measurement tags from Meta, Google or TikTok may load. They do not load when no campaign is active: with no identifier configured, not a single request is sent.
Your data is therefore hosted outside Cameroon, on servers located in the European Union. We choose providers offering security and confidentiality guarantees at least equal to those we hold ourselves to.
6. Cookies and local storage
- A session cookie, without which you cannot stay signed in.
- A language cookie, remembering whether you read the site in French or English.
- Light or dark theme, remembered in your browser.
- The draft of the listing you are writing, kept in your browser so a dropped connection doesn't cost you the whole form. It only reaches us when you publish.
- Your cart, until it is ordered.
- The campaign origin described above.
- Advertising tags, while a campaign is running, set their own cookies under their own policies.
The first four exist only to make the site work and tell us nothing about you anywhere but here.
7. How long
- Your account and profile: as long as the account exists.
- Your listings: while they are online, then archived for as long as a dispute could arise.
- Your orders and payments: as long as accounting and tax rules require.
- Your verification documents: for the time of the review, then as long as needed to show the badge was issued on evidence.
- Technical logs: twelve months at most.
8. Your rights
You can ask to see your data, to have it corrected, to get a copy of it, or to have your account deleted. You can also object to its use for measurement or advertising.
- The simplest things you handle yourself: your profile, your listings and your settings can be changed at any time.
- For a copy of your data or the deletion of your account, write to us at the number at the top of this page. We check that it really is you, then act within thirty days.
- Deleting the account erases the profile, the listings and the favourites. What remains is what the law makes us keep — the accounting record of a sale — and what is not yours alone: a review left with a seller, a message someone else received.
9. Security
- Traffic to and from the platform is encrypted in transit.
- Every table in the database enforces row-level isolation: by default nobody reads anything, and each access is granted explicitly. The database refuses, not just the screen.
- ID documents and payment proofs live in private storage, with no public address.
- We have no access to your Mobile Money PIN or to your operator accounts.
No system is beyond failure. If a breach were to expose your data, we would tell you, and tell the competent authorities.
10. Minors
The platform is not aimed at minors and we do not knowingly collect their data. If a minor's account is reported to us, it is closed and the data deleted.
11. Changes
This policy may change. The version in force is the one published here, with its date. A substantive change is announced in the app before it takes effect.